adakarir.com | PT IDexpress Service Solution merupakan paerusahaan yang menjalankan usahanya dalam bidang pengiriman pertama di Indonesia yang mengoptimalkan pengelolaan sistem teknologi terdepan dan perangkat lunak berbasis robot untuk menunjang kebutuhan bisnis yang dikenal sebagai Automated Guided Vehicle yang membantu meningkatkan efektifitas dan efisiensi manajemen persediaan. IDexpress menerapkan konsep tersebar (desentralisasi) yang merupakan konsep terbaru industri pengiriman yang mengurangi waktu dan biaya pengiriman. Tentu dengan konsep ini, IDexpress membantu partner bisnis memenangkan pasar.
Saat ini PT IDexpress Service Solution kembali membuka lowongan kerja sebagai :
1. Customer Service Staff
Job Descriptions:
- Take responsibility for regular update of the effectiveness of these plans in order to improve quality service and adapt all communication plans to reflect the changing needs of target audiences.
- Maintaining a positive, emphatic and professional attitude toward customers at all times.
- Responding promptly for customer inquiries.
- Communication with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our product inside and out so that you can answer question
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Qualifications:
- At least a Diploma in a relevant field
- Strong work initiative and the ability to adapt to new challenges and ideas.
- Ability to use positive language and communicate clearly.
- Patience, Attentive, Ability to handle surprises. Unafraid to deal with large, dirty, and messy data.
- Strong empathy and ability to read customers.
- Directly produces daily, weekly and monthly report and defining customer’s core problems.
- Willing to work in Shift.
- Location : Muara karang, Jakarta Utara.
2. Procurement Staff
Job Descriptions:
- Search for new vendors or suppliers.
- Maintain good relationship with new and existing vendors or suppliers.
- Prepare data base vendors or suppliers.
- Prepare quotations and bids from vendors or suppliers.
- Negotiate and make deals with suppliers for price, term of payment, contracts, stock, availability, etc.
- Analyse and resolve any variety of problems encountered through coordination with vendors or suppliers and users.
- Liaise with internal and external parties regarding to procurement activities.
- Responsible for ad-hoc requests.
Qualifications:
- Minimum Bachelor’s degree or relevant work experience.
- Willing to work with high pressure and comfortable with rapid changes.
- Detail, strong mathematical, and analytical skills.
- Honest, trustworthy, able to work in a team and have a good work commitment.
- Passionate and agile with startup life.
- Can join immediately, full time position(s) available.
- Willing to be placed in PIK
Cara Pendaftaran
Pendaftaran hanya dilakukan dengan cara mengirimkan CV dan Berkas secara online ke:
Email : recruitment@idexpress.com
Subject : Nama-Posisi yang di Lamar
Paling Lambat : Secepatnya
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