PT Blue Bird Group Tbk

Staff Reservasi
PT Blue Bird Group Tbk
  • Lokasi
    Jakarta
  • Tipe Pekerjaan
    Penuh waktu
  • Pengalaman
    1 - 3 tahun
  • Pendidikan
    D3
  • Gaji
    Rp 3.500.000 - Rp 5.500.000

Job Requirements:

  • Minimum education of a Diploma (D3) in any major
  • 1 year of work experience as a sales marketing or telemarketing professional
  • Knowledge of tour buses or travel agencies
  • Strong communication and coordination skills to ensure smooth operations
  • Experienced in working with targets and under pressure
  • Basic proficiency in English communication
  • Proficient in operating Microsoft Office 365

Job Description:

  • Manage bookings received through various communication channels, including phone, WhatsApp, email, and walk-in visits, with professionalism and attention to detail.
  • Strive to increase the conversion rate of each booking interaction whether via phone, WhatsApp, email, or walk-inby providing clear information and appropriate solutions to customers.
  • Ensure the availability of vehicles, both cars and buses, on the booking date, and guarantee that vehicle pick-up processes are carried out according to the agreed schedule.
  • Provide support and effective solutions to resolve any issues or concerns experienced by customers, whether related to bookings or services received.
  • Conduct outbound calls, customer satisfaction surveys, and canvassing activities to promote services and build relationships with potential new customers.
  • Work towards achieving the set revenue targets by focusing on effective booking management and improving customer satisfaction
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