adakarir.com | ID Commerce hadir sebagai perusahaan fulfillment pertama di Asia Tenggara yang mengoptimalkan sistem berbasis teknologi AGV (Automated Guided Vehicle) dan perangkat lunak berbasis robot. Penggunaan teknologi tersebut bertujuan untuk meningkatkan proses secara keseluruhan, mulai dari penerimaan barang, pengepakan, pengelolaan inventaris, sampai pelacakan, sehingga seluruh pelaku usaha di Indonesia dan Asia Tenggara dapat menerima laporan prosedur yang lebih jelas, lancar, dan mudah diakses.
Saat ini ID Commerce kembali membuka lowongan kerja sebagai :
Customer Experience Supervisor
Kualifikasi:
- At least a Bachelor degree in a relevant field, e.g. business, economic, financial mathematics, computer science, mathematics, statistics, physics, bioinformatics, engineering.
- Minimum 3 years of working toward customer centric, preferably related industries
- A strong work initiative and the ability to adapt to new challenges and ideas.
- Attention to detail, yet able to consider the bigger picture to drive performance and results; Unafraid to deal with large, dirty, and messy data.
- Strong statistics knowledge, Strong business acumen, able to translate data to business insights.
- Directly produces accurate datasets and reports for analysis using databases and reporting.
- Evidence of strong management, planning, and organizational skills, required to manage a partner portfolio, purchase of order and customer-centric activities,
- Ability and experience in setting, monitoring and reporting against targets to key internal stakeholders.
- Managing resource framework of qualitative and quantitative measures that would allow the team to effectively monitor and evaluate customer satisfaction.
Cara Pendaftaran
Pendaftaran hanya dilakukan dengan cara mengirimkan CV dan Berkas secara online ke:
Email : recruitment@idexpress.com
Subject : Nama – Customer Experience Supervisor
Paling Lambat : -
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